Senior Technical specialist - Security Support (Cyber)


Dublin, IE

Company:  Canada Life Group Services
  • Full Time Permanent position
  • Hybrid role based in our City Centre offices

What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. 

Further details on our benefits package can be accessed here Benefits (


Role Overview

Reporting to the Endpoint Security Manager, we are looking for a candidate to join the Endpoint Security team as a Subject Matter Expert for Privilege Identity Management solutions.  The Endpoint Security team report to the Head of Security Operations, providing security services to the European group of companies. The Senior Security specialist will report to the Endpoint Security Manager within Central Security Services. 

This role would suit an experienced technologist with a strong background in privileged access management, who can draw on a wealth of knowledge and experience, to help secure the business.

This position is to manage the optimisation, integration & customisation of Privileged Access Management (PAM) technologies within the Endpoint Security Team.  Focus on continuous improvement and to seek opportunities to exceed expectations.


Team Background

The Endpoint Security Team sits within our Central Security Services department and reports to the Head of Security Operations. This team has oversight/responsibility for:


  • Antivirus
  • Endpoint Detection and Response (EDR)
  • Security Incident Event Monitoring (SIEM)
  • Privileged Access Management (PAM)
  • Database Security
  • Endpoint Security Metrics & KPI’s
  • Endpoint Security Strategy & Roadmaps


In this role you will be responsible for:

  • Providing full lifecycle management of the Privileged Access Management Suite and ensuring their continued operation in accordance with service levels and stated functionality. This includes:
  • Design, build, deploy and maintain all components of the PAM solution.
  • Version upgrades and patching of a large/complex environment.
  • Managing and implementing the schedule of change.
  • Periodic DR and Failover testing.
  • Seek opportunities to automate, improve the service and productivity. 
  • Support and develop team members’ skills, mentor, and coach junior engineers on the PAM solution. 
  • Production of quality documentation and training material.
  • The main point of contact and the highest escalation point to the PAM service.
  • Ensure adherence with risk management programmes.
  • Key participant in Critical Incident Response Team for major incidents 
  • Security Infrastructure Capacity Planning & Management for the PAM service.
  • Attend project meetings and maintain strong relationships.
  • Identify opportunities or emerging demands and plan for them.
  • Ensure that business risks are identified, and adequate controls are in place


What you will bring to the role:

  • Third level qualification in Information Security or IT, or equivalent work or education-related experience preferable.
  • Ideally five years’ experience in an IT Security industry role and ten plus years’ experience in the IT industry.
  • Demonstrable Experience with Privileged Access Management Solutions.
  • Good experience in Network and Endpoint Defence strategies.
  • Ability to deal with complex issues and ambiguous situations – dealing with multiple systems and multiple features.
  • Ability to Design, build and implement components of the technical infrastructure using an advanced and in-depth knowledge of the technology and be a resource for other technologists, Architects and CSS management.
  • Advanced technical troubleshooting skills, particularly in the windows environment. Experience with failover clusters, disaster recover, backup & restore, patching and server hardening. 
  • Owns the resolution of incidents and problems. Acts as lead technologist. Runs meetings / workshops to drive out problems, etc. Ensures that solutions arrived at are comprehensive and of high quality. Provides direction and leadership.
  • Have an ability to identify key influencers and build strong relationships with them.
  • Provides leadership to and advises, coaches and mentor’s less senior staff.
  • Knowledge of information security and risk control frameworks such as COBiT, ISO 27001, ISO 27002, GDPR, OWASP.
  • Recognized certifications desired such as Security +, Certified Information Systems Security Professional (CISSP), PAM Vendor certificates, SAN’s certificates etc.

Key Competencies

Problem Solving and Decision Making
Planning & Organising
Team Working & Cross Functional Collaboration
Innovation and Change
Drive for Results


About us
Canada Life Group is the top-level European holding company for the Great-West Lifeco Group’s European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.

European Technology sits within Canada Life Group and encompasses the technology community across all European entities, Irish Life Group, Canada Life UK, Canada Life Europe, and Central Technology Services. European Technology supports the business strategy and collaboration of technology across all European divisions.


There are multiple IT units within European Technology, each of which has its own individual set of technology platforms. Central Technology Services (CTS) provides IT infrastructure and security operations services to Europe. 

The company reserves the right to draw up a shortlist as part of the selection process.  Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.


Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.  We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.  


We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.


If you require any accommodations during the recruitment process please contact and we will be delighted to ensure you are fully supported to be your best.   


CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.